Work by Process Analysis

Process Analysis

A process can be defined as "a logical series of related transactions that converts input to results or output" (Andersen 1999). The process we are considering is a "business process," which can be defined as "a chain of logical connected, repetitive activities that utilizes the organization's resources to refine an object for the purpose of achieving specified and measurable results or products for internal or external customers." Some examples include the processing of an application, the development of class schedules, and the budgeting process.

Process analysis is an approach that helps managers improve the performance of their business activities. It can be a milestone in continuous improvement (Trischler 1996).
A process analysis approach may consist of the following steps:

  1. definition of the scope and the objectives of the studyK
  2. documentation of the status quo and definition of performance measures
  3. assessment and performance evaluation
  4. development of recommendations
Title Status Start Datesort descending End Date Company
Communi(k) - RSS Retail Prototype Canceled 09/03/1998 03/23/1999 Communi(k)
CMD - Presentation and Marketing Service Canceled 02/14/2001 03/06/2001 CMD
CMD - Direct and Database Marketing Tool Completed 05/14/2001 09/06/2004 CMD
CMD - Proposal Management System Canceled 06/05/2001 08/25/2001 CMD
Paxton Patterson - Admin LCMS Completed 04/08/2002 06/25/2004 Paxton Patterson
Intel - Mobile Computer and Cellular Strategies for Tomorrow Completed 03/11/2003 09/29/2003 Intel
CMD - Knowledge Portal Canceled 02/02/2004 04/16/2004 CMD
Tektronix - Americas Marketing Campaign Completed 02/03/2004 11/18/2004 Tektronix
Intel - ICG Event Management Completed 03/12/2004 03/30/2004 Intel
Intel - MSI Event Management Completed 04/01/2004 05/28/2004 Intel
Northwest Natural Gas - Business and Consumer Redesign Completed 06/08/2004 07/16/2004 NorthWest Natural Gas
Tektronix - MegaRaptor Seminar Kit Completed 01/03/2005 02/03/2005 Tektronix
Moonstruck Chocolates - Online Order Redesign Completed 01/18/2005 02/02/2005 Moonstruck Chocolate
Portland Ad Federation - Website Redesign Completed 02/09/2005 04/28/2005 Portland Ad Federation
Hollywood Video - Development Strategy Completed 02/15/2005 04/01/2005 Hollywood Video
Intel - Briefing Book Completed 02/22/2005 03/23/2005 Intel
HSW Enterprises - Wright Track Intranet Completed 04/24/2006 08/15/2007 HSW Enterprises
Portland State University - Multi-department CMS Strategy Analysis Completed 02/18/2008 05/05/2008 Portland State University
Oregon Health & Science University - Patient Care Simulation Training System Completed 05/16/2008 11/10/2008 OHSU - Oregon Health & Science University
City of Portland - Business Systems Audit Completed 09/21/2009 11/17/2009 City of Portland